Privacy notice

Last updated November 2026.

What we collect

When you send an enquiry through this website we collect the details you enter: your name, phone number, email address, the service you are asking about, any dates and any message you write.

When you send an order request we also collect what you asked for, the date you need it and any notes you write.

If you create an account we keep your name, email address, phone number and a scrambled version of your password. We cannot see your password.

If you leave a review we show it on this website with the name you choose, after we have read it. You can ask us to take it down at any time.

We ask you not to put medical details in the website forms. If you do, we treat them as health information and handle them with care.

Why we collect it

We use your details to reply to your enquiry, to arrange an order you have asked for, to show you your orders in your account, and to tell you when our services are available. We do not sell your details or pass them to anyone for marketing.

Where it is kept

Enquiries are stored with our website hosting provider, which may hold data on servers outside New Zealand. Access is limited to the people at Breathe who handle enquiries.

How long we keep it

We keep enquiry details for as long as we need them to respond and to provide a service you have asked for, then delete them.

Cookies and your cart

When you log in we set a cookie that keeps you logged in for up to 30 days, or until you log out. Your cart is kept in your own browser until you send it to us. We do not use advertising or tracking cookies.

Your rights

Under the Privacy Act 2020 you can ask to see the information we hold about you and ask us to correct it. You can also ask us to delete your enquiry or order request, or to close your account.

Contact

Email hello@breathe.nz with any privacy question or request. If you are not satisfied with our reply, you can contact the Office of the Privacy Commissioner.